Complain about Receiving Damaged Goods

(Your address)
(Street name)
(City)
Postcode
(Other contact details if any)
(Date)
(Name of the contact person/customer service manager)
Company name)
Company address line1
Company address line 2
City
(Post code)
Re:   (bill number, date, product etc)
This is in reference to the (bill no, product purchased, etc) at (where you purchased it from and other transaction details).
My family and I have been buying products from your outlet from past five years and I am really disappointed with the service given to me by the customer service representative when I came to purchase (product) from your shop (on date) .When I checked the goods at home the (product) was of different color and model than the one that I purchased. So I called the shop to return the product but your customer service representative refused to do so and was using very abusive language.
Kindly solve this issue as I bought it as a gift for my relative and I will be grateful if you could send me a replacement.
I am looking forward for an immediate resolution and hope that this will be resolved before (date) of (month).
I may also be contacted at (phone no) or by (email address)
I am also enclosing the copy of the receipt for your reference.
Yours sincerely,
Sign
(Your name)

Share on Facebook
Share on Twitter
Share on Google+

Related : Complain about Receiving Damaged Goods

  • Complain regarding defective electronic productA complaint letter in general used to report anything that works in a wrong way. For example, you may buy a product from a good dealer, but it may malfunction on the fir ...
  • Quotation acceptance letter to vendorTo,Henry G. Rowe71 Holgate RdLE7 1ZRRATCLIFFE ON THE WREAKEDate: 19th August 2010Dear Mr. Henry,Yesterday I checked your quotation and its impressive. As you have m ...
  • Letter requesting itemized charges for services rendered[Date][Recipient Name][Title][Company Name][Street Address][City, ST ZIP Code]Dear [Recipient Name]:I received your bill, dated [date], for service work perfor ...
  • Complaint letter for defective Juicer Mixer GrinderAt many times there are complaints that need to be put in writing. Complaint letters are an effective way of expressing your dissatisfaction with a product or service. T ...
  • Letter notifying employee of layoffHow to write letter or email notifying employee of layoff.[Date][Recipient Name][Street Address][City, ST ZIP Code]Dear [Recipient Name]:As you may know, recent cha ...
  • Welcome letter for new business associateSubject: Welcoming to become part of our Retailer ChainDear Ricky,We welcome you as our new retailer for our line of Sports Merchandise. We are happy that you agreed to ...
  • Offer letter acceptance email formatAfter accepting the offer verbally, it's a good idea to write a follow up letter or email formally accepting the positi ...
  • Thank you letter for phone interviewDear :It was a pleasure speaking with you on the phone last week.I want to thank you for arranging for me to meet with Bryan Baker on Monday, July 21, at 10:30 A.M. ...
  • letter cancelling credit account[Date][Recipient Name][Title][Company Name][Street Address][City, ST ZIP Code]Dear [Recipient Name]:We have enjoyed doing business with your company for the last&nb ...
  • Sample break up letter for long distance relationshipDear X,I wish I were writing you for other reasons, but I just can’t continue our relationship feeling the way I feel right now. I’m writing this letter instead of talki ...
  • Job interview thank you letter sampleDescriptionJob candidates can use this template to create a personalized thank you letter following a positive job interview, expressing appreciation for the interview a ...
  • Invitation acceptance letter on launching new productThese types of letters seem to be informal but actually they are formal business invitation letters. Such letters should be polite.  This letter is written by the G ...
  • Letter of apology for billing errorHow to write apology letter against complaint received for billing error [Recipient Name][Title][Company Name][Street Address][City, ST  ZIP CodeDear  ...
  • Request letter for correction error in bank accountHSBC2182 New York AvenueTroy, TX 7657920th August 2011Dear Sir,I, the undersigned have a savings account in your bank having account number XXXXX. Two days earlier ...
  • Sample letter bid acceptanceHow to write a sample letter for bid acceptance[Recipient Name][Title][Company Name][Street Address][City, ST  ZIP Code]Dear [Recipient Name]:We are pleas ...